Frequently asked questions

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FAQ seating:

It all depends on the model, the fabrics, the accessories and the number of seats. We offer modularly built seats so we can’t give you an exact starting price. Check your local dealer, they have all the expertise needed to help you out. If there is no local dealer around, please fill in our contact form. We are always happy to help.
You can put as many home cinema seats in your room as you like. We are the last ones stopping you. It all depends on the size of the room. Please check our blogpost for more info.
For motorised seats, we normally provide with 1 power adapter plus a power plug per seat. So we suggest one power outlet per cinema seat, Make sure that you also consider power outlets for the screen and the audio system.

You can take off the backrest by unplugging the lower part of the backrest. Then you can lift up the backrest.

The tough answer is: in most cases, no. What you can add are accessories, such as XXX. However, it is not possible to make amendments to the seat itself at a later stage. The cinema seats are tailor-made to your wishes, which includes cuttings in the upholstery to fit in for instance a cupholder. So before we start production, we make sure that everything is right.

Troubleshooting questions:

Did you try putting the plug in? 😊 Seriously, this issue can have several root causes. The electrical outlet may have stopped supplying power, for instance. Contact us if you have any questions.

General questions:

In a number of countries, we are represented by resellers who can also assist you with room design and/or equipment. We highly recommend their services, they are experts in their field and can give the right advice for your home cinema. If there is no reseller in your area, we are happy to help you on our website. Check our list [link] of resellers.
Sorry, we don’t do catalogues. We believe in the power of online and we have made an effort to provide you with all the information you need on our website. If there are any questions unanswered, please contact us.
Definitely. Home Cinema Modules focuses on the residential market but we are more than happy to provide your business with cinema seats as well.
Wanna use your wife’s wedding gown? Yes, you can. There are some restrictions – not all garments are suitable – so we need to receive a sample for testing first.
Since we are pretty genius, we are able to create a seat model especially for you. However, this is a long process and costs are involved. But if you are a person with a vision, why not show it?
Cedia is a great source of information on the cinema and theatre industry. We consider our products not only to be furniture but also equipment. We happily associate with them. You also can find us in the Cedia Cinema Designer.
Yes, we do integrate products from different areas over the world, but our products are designed and assembled Europe. This is important to us, because we have an overview of the production and can thus guarantee excellent quality.
Yes, we can supply to all parts of the world. If you wanna set up a home cinema on Antarctica, kudos to you. Depending on your location, we may need to make certain arrangements to get the chairs there. We are happy to discuss the options with you.

My order questions:

We don’t offer an online track and trace tool, but if you have any questions on the status of your home cinema seats, feel free to contact us or your local dealer.
This depends on the product and the selected way of transport. Not all freight shipping companies supply a track & trace code.
Once we have started working on your order, it is possible that we have made costs. You may cancel your order, but we may need to charge the costs we’ve made.
Tailor-made products can not be returned. Sorry.
This totally depends on the part you want to change. Make sure to contact us as soon as possible.

Questions about home cinema chairs:

Our home cinema chairs are built with the best materials and mechanics. So if you decide to buy our seats you can be assured of quality. Next question is: what are our HCM best home cinema chairs, what seat characteristics are best suited for you? Go to the design your seat configurator and find out yourself
They sure are! We don’t sell off the shelve though. All seats are custom-made so we don’t have overstock. It is our vision to create only what is necessary. This is better for the environment and you get exactly what you want.
If you what vintage style cinema seats, you should consider the Pollaris. This chair model suits a cinema with a classic design. Check it out here
Yes, you can choose between electric and manual cinema chairs. So it’s up to you. You can for instance order seats with an electric headrest combined with an electric footrest. Since our seats are modularly built, you have all kinds of options. Check out our configurator to design your seat and see all options.